CANCELLATION POLICY                     

At inspirecartz, managed by elevateit solutions private limited, we aim to make every shopping interaction pleasant and reliable. We also get that plans change. This cancellation policy explains when and how you can cancel an order, along with the criteria and refund process involved.     


Policy Scope  

In this policy, the terms “we,” “our,” and “us” stand for elevateit solutions private limited, while “you,” “your,” and “users” refer to those placing an order on our platform. By completing a purchase, you agree to the conditions outlined here. We recommend reviewing this page before making any cancellation request.     


Cancellation Eligibility  

• Orders can be canceled only if they haven’t entered processing or shipping stages.     
   
• You can check the current status of your order in your account dashboard or get in touch with our support team for confirmation.     
   
• Once an order is packed and handed to the delivery partner, cancellation will no longer be possible and alternate resolutions may need to be considered.  

Timeframe for Cancellation  

• To cancel an order, you must act while it’s still under processing.     
   
• Once shipping preparations are underway, cancellation becomes unavailable.     
   
• During busy shopping periods like sales or special events, the cancellation window may be shortened. This will be clearly communicated at the time of checkout.  

How to Cancel Your Order  

Log in to your inspirecartz account.     

Navigate to the 'Orders' tab.     

Choose the order you'd like to cancel and select the ‘Cancel’ button.     

Complete the prompts to finalize your cancellation request.     

If you face any hiccups, feel free to contact our customer support for assistance.  

Refund After Cancellation  

If your cancellation is approved, the refund will be returned to the same payment method used for the purchase.     

Refunds are usually issued within 5 to 7 working days. A confirmation email will be sent once it’s been processed.     

If you don’t receive your refund within that timeframe, our support team is here to help you sort it out.     


Non-Cancellable Orders  

• Shipped orders are final and cannot be canceled.     
   
• Some special deals or discounted products may have their own cancellation rules. These will be visible at checkout if applicable.  

Changes to the Policy  

We reserve the right to update or revise this cancellation policy at our discretion. Additionally, inspirecartz may cancel any order that violates our terms or appears suspicious. In the case of any dispute, the version of the policy on our official website will serve as the final reference.     


Need Support?  

Still got questions about canceling an order? Drop us a message at elevateitsolutionspvtltd@gmail.com, elevateitauthorize@gmail.com. Thanks for choosing inspirecartz, we truly appreciate your trust.